434-973-3108 | 1067 Gasoline Alley Charlottesville, VA 22091
Service Writer
Auto Doctor has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Charlottesville, VA.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Auto Doctor customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Minimum 1-2 years experience
Click here to submit your application for this position.
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Testimonials
Osman Zakria, 07/09/2024
I have tried many different places in Charlottesville in the past 10 years, but Auto Doctor is best. I took my Honda Odyssey for inspection and Yasha was able to find that my breaks and alternator were bad, he fixed it same day and my car was ready for pick up at 4pm. We always satisfied with the service, they will answer all your questions and fix all the issues in a timely manner. Would highly recommend this place to anyone.