Customer Reviews

Charlottesville, VA

In and out. Affordable prices. Great customer service

Desiree Booker

Charlottesville, VA

I had an excellent experience at Auto Doctor. The team was professional, knowledgeable, and genuinely cared about providing top-notch service. They quickly diagnosed the issue with my car, explained everything clearly, and gave me a fair and transparent quote. The repairs were completed on time, and my car has been running perfectly ever since.

haldun turgay

Charlottesville, VA

This Shop is amazing! The mechanic does wonderful work, and the customer service was great! I would totally recommend this place to anyone!

Keegan Mejias

Charlottesville, VA

Great customer service, highly recommend.

Mac

Charlottesville, VA

They had great customer service

The Shadows

Charlottesville, VA

I had an excellent experience with this mechanic shop from start to finish. The staff was professional, honest, and took the time to clearly explain what was going on with my car without trying to upsell unnecessary repairs. The work was completed quickly, and everything was done right the first time. What really stood out was their transparency and fair pricing. It’s hard to find a place you can truly trust with your vehicle, but this shop definitely earned my confidence. My car is running better than ever, and I’ll definitely be coming back for any future maintenance or repairs. Highly recommend to anyone looking for reliable and trustworthy service!

Yusuf Ismailov

Brakes, near Charlottesville, Virginia (Tidewater)

I was traveling to Wintergreen when my rear bear failed. I found Larry's Auto & Truck Repair on line and contacted them about the repairs I needed. They were very professional in providing me a reasonable job quote and keep me updated on the progress of my repairs. Excellent service with a repair shop that knows what they are doing. They also called me to let me know my rear brakes needed to be replaced. They had the parts, gave me a quote and let me know when my car would be completed. They had the repairs completed on time and I was able to pick up my auto on time. I truly can't say enough about the service the team provided me. A double 5 star service.

John V

The owner at Auto Doctor allowed me to bring my SUV in on short notice to have a leaking windshield addressed. Derek the technician was very patient and professional. I will gladly tell others about my experience and give good recommendation.

Jonathan Gatewood

Very helpful and friendly garage. They respond quickly and explain everything clearly, even if your English isn't perfect.

Mateusz Janecki

I've been taking all of my vehicles to auto doctor for over 10 years now. They do great work reasonable and willing to work with you.. It's been times where I went to other shops and they cannot find the problem, but whenever I take it to auto doctor, they find the problem And a solution. They always give me their best advice on whether or not I should get the car fixed. I highly recommend them for any car problems you are having.

kelly brown

I was in town from out of state to buy a used Lexus and needed a quick pre-purchase inspection. Auto Doctor fit me in on short notice and after only about an hour wait, they did a thorough check that gave me peace of mind. The owner explained the results clearly and even pointed out items I asked the dealer to fix. Friendly, knowledgeable, and well worth the money. I would definitely trust them to fix my cars if I lived in the area.

Jaime Sanchez

No one ever really wants to have to take their car to the shop. But if you do, you should take it here! We have had valve cover gasket, throttle body gasket, fan module, fuses and more and they have always gotten the job done within a day as long as they have parts on hand. They have very fair and reasonable pricing for the work and I couldn't recommend them enough! Bonus points, you can drop you key in an overnight box to ensure you car is first priority the following day. We'll be using these guys again.

Laura Gibson

I was apprehensive to take my cars to a new shop for repairs because of the fact that some shops are not honest. This was not the case with auto doctor. They have always been honest with me truely. Additionally, unlike the competition, they can fix many different makes and models of cars which is uncommon with mechanic shops. Lastly, they are fair with pricing and that is not always the case with the competition. In summary, the folks at auto doctor are honest, knowledgeable , and fair in their pricing. Thanks.

Patrick Mendes

Thank you! They figured out my car fob issue, when no one else could.

Jola

They can fix your ISUZU TRUCK! The family business I work for sells furniture and our largest and most important piece of equipment is our Isuzu NPR box truck; it's our lift gate truck. I first truly appreciated that machine delivering a four-hundred pound mahogany armoire. So when it started having trouble a couple of months ago (check engine light, exhaust warnings, reduced performance) we took it where we always took it- probably the same place you take your large truck as it is well advertised, I'll call them the Can't Repair Autos Properly Shop, or CRAPS for short. So craps got the warnings turned off and gave us a diagnosis of what fix, which was around 5k. When we got the truck back there was a terrible squeal that sounded like a belt. A young craps employee told me it would "settle down" in time. It did not, and the truck broke down on its first run, oddly right in front of craps, with fluids spraying out from under the engine. Another craps employee told me a bolt had come loose... and charged me ten bucks to "replace it." Also the warnings were all back and they said they didn't have the ability to reset them. What was the point of even working on it if you are unable to do that? So I got a tip that Auto-Doctor had the necessary magic to talk to an Isuzu. They fixed it (well under 2k) diagnosed the real problem, discovered that the noise was NOT a belt that would settle down, but my compressor was going out, and topped off my DEP fluid (which was low- craps didn't even bother to fill it). My POC at Auto-Doctor was Larry and he is a great communicator although I accidently saved his number under the name Debbie so I affectionately call him Debbie in my head, though not to his face. If you've been in Cville for any time at all you'll know the place, right off Rio behind the three gas stations across from the Greenbrier neighborhood. I always wondered what the place was, like a level for a videogame I hadn't gotten access to yet. Turns out all I needed to do in order to go there was get screwed over by a greenhorn mechanic in a fancy garage. No shiny new cars fronting this place. It's a working shop in the middle of a junkyard, not a daycare garage with a dealership out front, so for the hard-work challenged you may feel anxious driving down the dirt road (called Gasoline Alley!!) that takes you passed the car corpses. Nobody is likely to greet you at the door because they are busy doing a great job for a reasonable fee so tuck your feelings in your pocket with the money you save. If you ask me it's what an auto-shop should be, surrounded by dead cars. I mean really- what can a mechanic learn from a new car lot? That's why med schools teach gross anatomy on corpses. And these guys are truly auto doctors.

Andrew Porter

Good service, good people thank you for helping me. They did great job.

Zeynali Amurillayev

Auto Doctor is best mechanic shop I ever went to. Superb experience from start to finish, trustworthy and reliable, friendly staff, quick turnaround and best prices around. If I could I would give them 10 stars. Will definitely be back

Samir Hotic

Auto Doctor and staff are very knowledgeable and professional with dealer level capability for European cars. My experience has always been positive for accurate diagnostics and pricing that is reasonable for the skill and knowledge required to fix these vehicles. I highly recommend them!

Tony Stevens

I'm the taxi driver and I always service my vehicle at auto doctor best place

Meher Hidayat

Yasha and the crew are the best and will go out of their to make sure you are taken care of customer service is top notch, and have the knowledge to work on any make or model!

xmerc07x

Very good service, professionals in their field, I recommend

Petro Tkachuk

This is my favorite auto repair shop. They can fix any problem with your car. Price is very competitive with other shops.

Behnan Gokas

We have been taking our company vehicles to Auto doctor for sometime. And we keep going back. The team gets the work done, and will take on just about any difficult situation, the owner is very creative and has a lot of resources to keep our fleet of sprinter vans going

Richard Crisler

Great service from the greeting to when they handed me the key to say I'm all set to go! I will definitely use them for service in the future! 5 *****

Leon Polk

If you're like me and only know cars in terms of 'drive' and 'park, but need reliable, honest advice and fair pricing, stop thinking, just go here. Hands down, this is one of the hardest-working and, let me say it again, honest businesses around. They don't just know cars, they know people. They are the neighborhood shop that will help even when they're not officially open. I repaired my car, my husbands cars, my coworkers go there, and when I was desperately trying to get my out of town friend's car repaired while she was at UVA Hospital on the same day her father passed away, this shop stepped in on their closed day, no hesitation, no questions asked. And it's not just me. Over the years, I've heard countless stories of them getting stranded people off the road, helping locals, and even strangers, without a second thought. I wish every industry had more people and places like this. This shop isn't just about fixing cars, it's about bringing back home, bringing back community.

Layla SH.

always great service and reasonable price! part of me still wants to keep this place as a secret..

Anel Sefer

The service here is very good, they behave very well. New. Not like a customer. He looks after them like his family, Williy and the infidel Ruszbek and Eduardo and Serhat are our masters, they all work very well, clean and careful.

Serhat Turan

Auto Doctors is top on my list! Their service is the most cost efficient and top notch! They are very honest and if anything costs higher they tell you otherwise for the most part their prices are the cheapest. Aside from that I love their customer service. Everytime I take my vehicle their they follow up with me and keep me posted. Go Auto Doctors!

Nilab Nizaam

I took my dodge truck here, it had an electrical issue, did not start at all, I tried 2 different places, no one could say what exactly was the problem. Yasha found out there was a wiring problem and fixed it very quickly, I would recommend this place to everyone!

Farhad Gulam zakria

Mmmm

Willfredo Vasquez

I have tried many different places in Charlottesville in the past 10 years, but Auto Doctor is best. I took my Honda Odyssey for inspection and Yasha was able to find that my breaks and alternator were bad, he fixed it same day and my car was ready for pick up at 4pm. We always satisfied with the service, they will answer all your questions and fix all the issues in a timely manner. Would highly recommend this place to anyone.

Osman Zakria

(Translated by Google) Very good (Original) Muy bien

Wilfredo Bonilla

Auto Doctor stands out in the crowded automotive repair industry for their exceptional customer service, unwavering trustworthiness, and fair prices. From the moment you walk in, their welcoming staff prioritize your needs, going above and beyond to ensure your satisfaction. With transparent explanations of needed repairs and competitive pricing, they earn your trust with every visit. Backed by skilled technicians, Auto Doctor delivers top-notch service that sets them apart from the competition. For a mechanic you can rely on, choose Auto Doctor.

Fazel Sardar

I am so grateful for the service they gave me. Best in the town!

Farida Usmanova

(Translated by Google) Very good (Original) Muy bien

Williams

(Translated by Google) perfect mechanics (Original) Perfecto mecánicos

Willy Bonilla

Transmission Services

The work here was great! Larry was very helpful. I had only gone in for a VA State Inspection but he found a leak in the transmission due to gasket issues and had also noticed my rotors needed to be replaced, he was able to fix the issues in a timely manner. I feel they are good and honest working people.

Ricky Saeteurn

Good service

Andres Lopez

I was having trouble getting my car to start after filling it up with gas. Auto Doctor fixed the problem and I was on my way! Great service!

Sherry Hatter

Wonderful experience and wonderful people. I would happily use them again and refer anyone! Very quick service and very understanding! 10/10!!

Jamie Buck

Quick Lube Services

Took my car in for an oil change and VA safety inspection. My car needed a few repairs. They explained thoroughly to me what the car needed and was very fair with the price. Covered my seats with plastic and put protective coverings on my floorboard. Very pleased. Great service !!

Clay Gibson

(Translated by Google) excellent mechanics (Original) Excelente mecánicos

Wilfredo Vázquez

Good service!

Wolfgang Hermann

Worked me in 2 separate times, charged me fair prices and got me back on the road in record time.

David Hawkins

Friendly people and efficient.

Daniel Friend

Just saying I won't take any of my vehicles anywhere else no matter what time, day, hour they're always willing to get the job done and having a brand new vehicle supposed to be special. Dealership ain't worth it, but just saying resealable prices the best service and great work and hospitality no matter what ya dig it!

Michael CARMAN (CASPER)

AC Repair

Absolute life saver!!!! Yasha answered the phone on the Saturday before 4th of July when he was supposed to be closed. We were driving into Charlottesville from Charlotte NC, and our AC completely died 2 hours out. He agreed to let us come in, took the car, no questions asked, and within 4 hours had us back in our car, good as new. Very courteous, very knowledgeable, and gave us detailed explanation for what had gone wrong. Thank you so much for giving up your weekend to keep our travel plans on track. HIGHLY recommend Yasha.

David Stelzl

Yasha was awesome. He showed up very quickly, within 30 minutes with a hour wait time given. He was extremely helpful and nice. J Legacy Trucking LLC would highly recommend.

Carla Fitzgerald

Excellent Service. Technical and mechanical expertise for my make and model (foreign car) is remarkable. Fair, fast, clean and affordable. The team will answer all your questions and even help you find the best parts for the right price - if you need this too! I did and it saved me a lot of money. With their technical expertise and great service they are working very hard to make sure they earn your trust - and they earned mine!

C S

These guys are amazing! I was driving through Virginia with my 2004 Ford E350, on my way to Colorado, when I couldn't put gas in my van (it would just flow out and down the side of the van). I had previously spent a small fortune to have a mechanic fix the problem in Denver, but he failed. Now it had gotten worse and I feared that I was going to be stranded. Not only did Auto Doctor fit me in on the same day I called, Kiefer quickly and correctly diagnosed the problem and fixed it in under an hour! Not only that, but he rode with me to the gas station to verify that I could fill up the car. I can't say enough about the professionalism of these guys. Also, as a single woman, I felt that they respected me and discussed the details of the issue as they would with anybody else. Lastly, it was impressive how the owner initially assessed the problem and then assigned the guy who had expertise in the area.

Melanie Brooks